Question 1

Are all products 100% authentic?

Accepted Answer

Yes, absolutely. Every sneaker sold on SNKRS CART is 100% authentic and sourced from authorised retailers and verified distributors. We personally inspect each pair before dispatch.

Question 2

How do I purchase a sneaker?

Accepted Answer

Click "Want to Purchase? — Enquire Now" on any product page, fill in your details, and submit. Our team will contact you within 24 hours to confirm availability and complete the purchase via WhatsApp or call.

Question 3

What payment methods do you accept?

Accepted Answer

We accept UPI, bank transfers, and cash on delivery for select locations. Payment details are shared during the order confirmation call/message.

Question 4

How long does delivery take?

Accepted Answer

Orders are typically delivered within 3–7 business days across India. Customers in Uttarakhand may receive their orders in 1–3 business days.

Question 5

Do you ship across India?

Accepted Answer

Yes, we ship pan-India with free delivery on all orders.

Question 6

Can I return or exchange my order?

Accepted Answer

Yes. We accept returns and exchanges within 7 days of delivery, provided the item is unworn and in original condition with all tags and packaging intact. See our Returns & Exchanges page for full details.

Question 7

What sizes are listed in?

Accepted Answer

All sizes on SNKRS CART are listed in UK sizing. Visit our Size Guide page to convert to your local size (US, EU, CM).

Question 8

How do I know if a size is available?

Accepted Answer

Available sizes are shown on each product page. Greyed-out sizes are currently unavailable. Contact us if you need a size not listed — we may be able to source it.

Question 9

Where are you based?

Accepted Answer

SNKRS CART was founded in Pauri Garhwal, Uttarakhand in 2020. We ship across India from our base in the hills.

Question 10

How can I contact you?

Accepted Answer

Email us at infosnkrscart@gmail.com or WhatsApp/call us at +91 94109 03791. We typically respond within a few hours.

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