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Returns & Exchanges
At SNKRS CART, we stand behind every product we sell.
Our Promise to You
Every sneaker you receive from SNKRS CART is 100% authentic and personally verified by us before dispatch. We show you the exact pair — real photos, real product — so you know exactly what you're getting.
No Return Policy
Because all products are verified authentic and you are shown the actual pair before purchase is finalised, we do not accept returns or exchanges. All sales are final once confirmed.
Wrong or Defective Item
In the rare event that you receive an item different from what was confirmed, or if the product arrives damaged, we will resolve it immediately — either by replacement or full refund. Please contact us within 48 hours of delivery with photos of the issue.
Before You Purchase
- We share real photos of the actual pair with you before finalising
- Confirm your size carefully — size exchanges are not possible
- Ask us any questions before completing the purchase
- Once payment is made and order is dispatched, it cannot be cancelled
Contact Us
Have a concern? Reach out before purchasing and we'll answer everything.
